Use this document to know what to do when a student states that they are:
- Under 13 years old
- Planning to commit suicide
- Involved or planning to engage in criminal activities
What you should do if a student explicitly says they they are in Grade 6 or below OR below age 13:
- Provide your Expert ID for the Safety team to investigate by emailing Safety@gotitapp.co
What you should do if they encounter a student who is going to commit suicide:
Judging behavior based on their sessions posts is a challenge, but there are potential warning signs or indicators for self-harm or suicide. Below are questions to ask yourself to help assess if another user is feeling suicidal:
- Has this person specifically noted that they intend to harm themselves
- Has posted an attachment that implies self-harm or harming others?
If you’ve assessed the situation, and know the person involved, encourage him or her to seek professional help. If, on the other hand, you don’t know the person involved, you may still contact them to express concern or refer him or her to a counselor, a suicide hotline, or someone who might know them better.
- Provide your Expert ID for the Support team to investigate by emailing Safety@gotitapp.co and providing all relevant information
- The Safety team will reach out and provide resources to the individual student
What you should do if they encounter a student who is involved, says they will be involved or mentions illegal activities:
- Do not engage the student in regard to the activities
- Provide your Expert ID for the Support team to investigate by emailing Safety@gotitapp.co and providing all relevant information
- The Got It! Safety team will provide this information to local authorities.
Source Materials:
- https://www.facebook.com/notes/national-suicide-prevention-lifeline-1-800-273-talk-8255/how-do-i-help-someone-who-has-posted-suicidal-content-on-facebook-or-another-soc/10150115312518404/
- See Section 7 of the TOS – https://www.varagesale.com/terms-of-service
Resources: