We understand that sometimes students are impatient and they insist on the final answer rather than following our step-by-step solution as the approach that Got It has set out for Experts. Here are several tips for you to work through to overcome this situation.
The best approach to take is to set the right expectation for students in terms of solution delivery.
It can be in the middle of the session when students start to urge for the final answers while you are still working on the step-by-step solution. Kindly let them know that step-by-step solution is important for them to solve similar problems themselves and provide an estimated time until you can come to the final solution.
You can use our suggested messages as below:
“Please note that here at Got It, we are required to provide a step-by-step solution, which will help you to understand the way how the problem is solved. It will take me about [x] minutes until I can finish the final solution. Please hang tight with me!”
If you find that this strategy is still not working well for these types of sessions, you can take a more selective approach in deciding which sessions to bid on or skip.
Some students indicate their desire for a quick solution in the problem description.
Examples of those subject titles:
- I need the answer real quick not the steps just the answer
- I just need the answer.
- I want answers
- Answer only
- Final answer
As a result, you may want to pay close attention to their description as you make your decision to bid or skip.
You got a low star rating anyway, even the above tips are used. What to do?
We understand it will be frustrating when you get a low star rating after all of your effort. However, don’t be too upset about it. Star rating is only one component of expert rank. If you make sure that your session has strictly followed the 5 Dimensions of a good session, your Audit Scores can balance out the lower ratings.
Furthermore, in an effort to control student’s behaviors, our team does a review of potentially unfair low rating sessions and we take necessary actions to help inform student expectations on our platform.