Category Archives: PORTAL TOOLS

LaTeX Editor

*The images being used are taken from the Wiris website and might differ slightly during actual use on our website for additional training please visit http://www.wiris.com/editor/docs/manual*

Please make sure that you practice with the editor in the practice session before you use it on the portal. The biggest advantage of the Wiris editor is that you will have the option to enter your equations by clicking on the symbols, or typing them in the equation editor using LaTeX language.

Explanation Slicing

PhotoStudy workflow, Explanation Slicing, is broken up into 4 segments:

  1. Concept or Theory
    What is the knowledge or technique the students need to solve the problem?
  2. Step-by-Step Explanation
    How to work through the problem. Explain each step in words as you show them
  3. Final Solution
    What is the final solution(s)? Explain
    why it is the answer by relating it back to the original problem
  4. Follow Up Discussion
    Further Expert <-> Student interaction to resolve any questions the student may have

Once you have won a bid and are routed to the problem, you will see a screen as below:

Concept

The first section is the problem Concept.  Here, you will outline a general concept or fundamental theory that will apply to the problem so the student knows

You can view your work and check for errors before submitting it.  After the Concept is submitted, you’ll move on to the step-by-step explanation module.

Problem Explanation

The second section is the problem Explanation.  Here you will be working through all the step-by-step details needed to solve the problem.

In the view below, you can access equation editors and the Wolfram Alpha tool to help compose beautiful content.

Clicking ‘Insert’ in the upper box will move any content in that box down below, where it can be sent off to the student.

This line is called the “Slicer” and can be dragged up and down in-between lines of content to create “slices”. 

Hitting the ‘send’ button on the slicer line will send any content above the line to the student.  

This allows Experts to deliver their step-by-step explanations in easily understandable, bite-size chunks to the student. We strongly recommend that Experts create a slice for every two or three lines of content to send along to the student.

Also, after every two slices, we’ll send an automatic message to the student asking if they understand so far.  You can pause and edit these messages before they are delivered by clicking in the chat module.

Don’t worry, even after sending a slice, you can always edit a previously sent slice, which will automatically update on the student side.

REMEMBER  students need to be kept aware of progress, so after a few minutes of inactivity on the left side chat box, a reminder message will appear to engage with the student. It is good practice to send slices regularly!

After supplying all steps necessary to get the final answer, you can review the entire step-by-step explanation in the Explanation summary box on the left-hand side. When you are confident with your explanation, click the blue line “Click here to continue with Solution” to go to the Final Solution section.

Final Solution

The third section is the Final Solution. Just like it sounds, this is where you will compose the final solution and send it along to the student.  Be sure to relate your solution back to the original problem posted, and be sure you are answering the original problem in the correct units.  For example, if the question asks for meters2, be sure your solution reflects square meters.

Discussion

Following the Final Solution is Discussion.  Remember you’ll still be connected in chat with the student and this is another opportunity to answer any of their questions about your explanation and clarify any doubts.

The discussion step is part of the full explanation process and it is expected that Experts check with the student to see if they have any questions about your explanation.  The composition window as well as the equation editors are available for use during the discussion.

After reviewing the explanation, the student may choose to end the chat on his or her own or if they are inactive in the chat, we will automatically end the session prematurely to save you time.

Otherwise – as the expert – you are expected to chat with the student for the full 10 minute session & ensure that the student fully understands your explanation.

Please do not ever ask the student to end the session, doing so is extremely poor customer service and can result in suspension or termination

Final Notes

To receive the best student ratings & audit scores, it’s very important to clarify any doubts the student might have once he/she has reviewed your explanation.

Again – the best learning occurs when both students & experts are engaged in chat with each other.

Once the session ends, you’ll see a pop-up to rate the student.  This is your chance to help monitor the Got It! community & let us know if anything inappropriate happens.

Wolfram Alpha

How to use Wolfram Alpha

As a PhotoStudy Expert, your job is to provide unique and original explanations for students’ problems.  In some cases however it makes for a better student experience to insert additional content, such as graphs or charts. PhotoStudy provides all Experts with the Wolfram Alpha tool in order to supplement their explanations.  You can also use the WA tool to check your answers, but by no means it is a tool to copy and paste an entire explanation.  

Here are the DO’s and DON’Ts while using the Wolfram Alpha Tool:

  • Do enter your equations into the tool to double-check your explanations.
  • Do not copy and paste the graph generated by the integrated Wolfram Alpha into the chat. These photos will expire and neither students nor auditors will be able to view them. You will be marked down in your audit if auditors are not able to view the chat image(s) that are necessary for your explanation.
    • Alternatively, you may take a screenshot of the graph and clip the image to the chat by uploading the file.

 

 

As a reminder, you can always practice using the Wolfram Alpha tool in the ‘Practice Area’ of the Expert Portal. Good luck!